Dealing with Difficult People Q: I've been stressed-out at work over relations with a new coworker. He is talented and ambitious, but behaves as though he's jealous of my position. I feel threatened and don't know how to react to his aggressive temperament. Dealing with difficult people in the workplace can put a strain on your nerves and on your ability to perform in your job, especially when jealousy over position is a factor. But it doesn't have to be that way. It takes time to build new relationships of mutual trust and respect, and you may have to work at it. As frustrated and threatened as you may feel, you can be sure that persistent kindness will pay off in the end. It's like the story of a man who moved into a community where a notoriously disagreeable and contentious old man lived. When the newcomer to the neighborhood was warned about the old man's temperament, he answered, "If he disturbs me, I will kill him!" His statement reached the ears of his ill-tempered neighbor who had, in various ways, already begun to torment the new settler. But every offensive action was met with kindness until at last the cantankerous old man was overwhelmed by the kind words and deeds of his new neighbor. As a new friendship began to blossom, the old man admitted, "I was told that you said you would kill me, but I didn't expect you to do it this way!" Here are a few practical tips that can help you improve your relations:
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