Order Policies

Payment Terms:

An order is not binding until it is accepted; Activated Ministries must receive payment before it will accept an order. Payment for product(s) ordered is due prior to shipment.

Order to Shipment turnaround time:

We try to have all in-stock items shipped on the business day following the one in which we receive your order.

Damaged Shipments / Missing Items:

Although we take special care to insure the accuracy of our shipments as well as the safe arrival of all orders, packing mistakes, shipping accidents and damage can occur. Please thoroughly inspect all items before accepting delivery. If any items are missing or if damage has occurred, please note such on the packing slip and call us immediately. All domestic orders are sent insured so we will need your help in filing a claim to recoup losses.

International Shipping:

For international orders, all customs and/or broker fees are your responsibility. The shipping option of Airmail and Surface mail do not include insurance and are sent at your own risk. If you require insurance please use Global Express mail.

The Activated 60-day money-back guarantee
If you are not completely satisfied with your Activated product you may return it within 60 days of purchase for a full refund.

The Activated 90-day warranty
Any defective product will be replaced at absolutely no cost within 90 days from the original date of purchase.

Rating Products and Reviews:
We provide a product-rating feature that allows customers to rate the quality of the product. Our review system also allows for customers to leave written comments to further elaborate their experience with the product. All ratings and review comments are pre-screened by a moderator before posting to the site. The moderator may choose to disregard or eliminate comments that do not meet the guidelines. Guidelines include that all comments are truthful and non-offensive. Guidelines do not permit the posting of personal information or information for the purpose of personal gain.